PlayStation Support offers advice for 'blinking blue light PS4 issues'

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PlayStation Support has opened a thread on the official Sony forums for users experiencing problems with the PS4. The post lists "blue indicator light blinking," "no video/audio output to television" and "console powering off after blinking blue" as potential symptoms, but does not point to single cause.

Instead, the post suggests issues may stem from TV compatibility alongside potential issues with the PS4 power supply, hard drive or "other PS4 hardware." The frequency of these issues was not confirmed in the post.

To troubleshoot the system, PlayStation Support suggests performing a hard reset, checking your hard drive connection, booting the PS4 in Safe Mode and checking the firmware of your television. If none of the above work and you need to contact Sony for further assistance, the company suggests using live chat as opposed to calling in.

Posted: Nov 17, 2013 3:02 pm
Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/11/17/playstation-support-offers-advice-for-blinking-blue-light-ps4-i/

Comments

BRSPosted: Sun. Nov 17, 2013

JTxSyChO This is my point you have a console just releashed and you require consumers to mess around with it to get it to work. no offense this launch suck, and no one reply well all technology that way, no the only thing that should be an issues at launch is software wise. Dont even mention xbox 360 rrod because people were at least able to game for a week before their console were damaged

You act like this is as bad as RROD. Mine works perfectly, and so do a lot of other peoples. There is always going to be defects. You act like the XBone will have a flawless launch, but it won't. It won't be as bad as the RROD was, but it will happen. It's likely to be worse than the PS4 failure rate; it's been rushed more than the PS4 was.

BRSPosted: Sun. Nov 17, 2013

Here's my take I think Sony wanted to appeal to gamers and made a system as inexpensive as possible. They dropped the camera and went a little less expensive on the component side. I think X1 went into this launch as the all in one system and went a little high on the price and of course being afraid of the R.O.D. went nuts on the fan and vents. I played both systems and the x1 box, fan and vents are massive. I guess time will tell.

JTxSyChOPosted: Sun. Nov 17, 2013

This is my point you have a console just releashed and you require consumers to mess around with it to get it to work. no offense this launch suck, and no one reply well all technology that way, no the only thing that should be an issues at launch is software wise. Dont even mention xbox 360 rrod because people were at least able to game for a week before their console were damaged