PlayStation Support offers advice for 'blinking blue light PS4 issues'

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PlayStation Support has opened a thread on the official Sony forums for users experiencing problems with the PS4. The post lists "blue indicator light blinking," "no video/audio output to television" and "console powering off after blinking blue" as potential symptoms, but does not point to single cause.

Instead, the post suggests issues may stem from TV compatibility alongside potential issues with the PS4 power supply, hard drive or "other PS4 hardware." The frequency of these issues was not confirmed in the post.

To troubleshoot the system, PlayStation Support suggests performing a hard reset, checking your hard drive connection, booting the PS4 in Safe Mode and checking the firmware of your television. If none of the above work and you need to contact Sony for further assistance, the company suggests using live chat as opposed to calling in.



Posted:
Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/11/17/playstation-support-offers-advice-for-blinking-blue-light-ps4-i/

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"PlayStation Support offers advice for 'blinking blue light PS4 issues'" :: Login/Create an Account :: 34 comments

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TywinPosted:

At least they gave a picture diagram instead of text instructions.

TywinPosted:

MonkeyyJunkeyy .4% were defective, cant even complain about it just return the damn thing. xbox1 user probably gonna have RROD for 2 years again anyway XD


.4 percent were BRICKED, not defective, but BRICKED.
That is over 20k consoles.

GossipPosted:

Hopefully the One doesn't have any problems.

OhmPosted:

glitchesntricks
MonkeyyJunkeyy .4% were defective, cant even complain about it just return the damn thing. xbox1 user probably gonna have RROD for 2 years again anyway XD


Lolol to bad 40 percent of the ps4's where shipped dead out of the box from amazon. Play Stations rep is garbage stop sucking there **** and paying them for it.


no need for the hostility, im sure xbox will have its own launch problems to deal with nothing in life is perfect

glitchesntricksPosted:

MonkeyyJunkeyy .4% were defective, cant even complain about it just return the damn thing. xbox1 user probably gonna have RROD for 2 years again anyway XD


Lolol to bad 40 percent of the ps4's where shipped dead out of the box from amazon. Play Stations rep is garbage stop sucking there dick and paying them for it.

KatsumiPosted:

doges Stuff like this is bound to happen to a new console, the Xbox One will be having bugs too but they will get fixed


Hopefully they can be fixed in a timely manner. As long as they are i can't really complain

NDSUPosted:

How about we take the PS4 and move them over there. And take the Xbox Ones are replace it.

CokesPosted:

Surprised of the amount of people experiencing an issue with this.

gmlukensPosted:

Stuff like this is bound to happen to a new console, the Xbox One will be having bugs too but they will get fixed

MonkeyyJunkeyyPosted:

.4% were defective, cant even complain about it just return the damn thing. xbox1 user probably gonna have RROD for 2 years again anyway XD


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