PlayStation Support offers advice for 'blinking blue light PS4 issues'

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PlayStation Support has opened a thread on the official Sony forums for users experiencing problems with the PS4. The post lists "blue indicator light blinking," "no video/audio output to television" and "console powering off after blinking blue" as potential symptoms, but does not point to single cause.

Instead, the post suggests issues may stem from TV compatibility alongside potential issues with the PS4 power supply, hard drive or "other PS4 hardware." The frequency of these issues was not confirmed in the post.

To troubleshoot the system, PlayStation Support suggests performing a hard reset, checking your hard drive connection, booting the PS4 in Safe Mode and checking the firmware of your television. If none of the above work and you need to contact Sony for further assistance, the company suggests using live chat as opposed to calling in.



Posted:
Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/11/17/playstation-support-offers-advice-for-blinking-blue-light-ps4-i/

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"PlayStation Support offers advice for 'blinking blue light PS4 issues'" :: Login/Create an Account :: 34 comments

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NujabesPosted:

Hope you all bought your warranties with the console. This is exactly why I don't buy new consoles until they've been out for at least 1-2 years. They have too many problems when they first come out.

glitchesntricksPosted:

Play Station is garbage get over it.

LN2Posted:

Im an xbox fan and i do applaud sony for helping people as the ps4 is a great console no one can say it isnt. But it should work right out of the box not u have to fix something internal.
And for the record the xbox will have problems its inevitable everything new has problems but i don think it will be as bad as the ps4's launch.As microsoft have learned after RROD On the 360 so hope everything goes well for both consoles in the end

BackbonePosted:

The xbone will have problems too, it's inevitable

KatsumiPosted:

Parcool at least there helping people fix it


That's certainly a plus, things like this shouldn't really be happening regardless though

ParcoolPosted:

at least there helping people fix it

ODSTPosted:

VANAGON Both consoles will have problems, as for xbox we will have to wait and see.


Ah man, i'm waiting to see a hilarious one like "Xbones have been reported to spontaneously combust" or such, then watch fanboys go nuts trying to say Microshaft will fix it.

CaszechPosted:

Another fault, thank fully this doesn't look as difficult to fix.

TrainzboyPosted:

VANAGON Both consoles will have problems, as for xbox we will have to wait and see.


THANK YOU. :)
At least some people here get it.

DissPosted:

This kind of reminds me of the Red Ring of Death on the Xbox 360, maybe not as major though considering there are reasonable fixes to it.


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