Microsoft acknowledges Xbox One online issues

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Microsoft has responded to customer reports that online services for the Xbox One have experienced periodic outages.

Following the console's launch in Australia and Europe, Xbox One online services, including the official Xbox website, have experienced intermittent connection issues.

Microsoft has acknowledged the problems, and while online services are now restored the company assures users that it is investigating the cause of the problem.

"Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available," a Microsoft representative told Games Industry.

November 22 marks the launch date for Xbox One in Europe, Australia and North America. An Australian retailer has warned customers that stock of the console is rapidly depleting leading up to Christmas.

Meanwhile, Microsoft corporate VP Phil Harrison has acknowledged that the company will face challenges meeting demand in the period before Christmas.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/439681/microsoft-acknowledges-xbox-one-online-issues/

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"Microsoft acknowledges Xbox One online issues" :: Login/Create an Account :: 72 comments

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LostPosted:

Hopefully they can sort it out. Don't wanna deal with any outages when I get my console.

HDITeRRoRiZeIPosted:

Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.


@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.

BelialPosted:

ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.

sir_grecoPosted:

xSTaTiCBLuEx
D3FEKT
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.


Very few people have experienced online issues and most likey can't connect well to the cloud.


Less than 0.1% of PS4's were affected and every ms fanboy laughed. This and no reaction...


that stat is not right and you know it. and ps4 had the online issues as well as MANY hardware issues. not just one. Many. and they said they already fixed it. which is impressive to say the very least.

Int_WolfPosted:

I gotta just say.... The xbox one release was probably better. I connected fine on 2 that bought. I'm definitely loving the layout and the kinect options. (Need to learn more about it though!!)

LN2Posted:

xSTaTiCBLuEx
D3FEKT
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.


Very few people have experienced online issues and most likey can't connect well to the cloud.


Less than 0.1% of PS4's were affected and every ms fanboy laughed. This and no reaction...

It was said in ever 1 million consoles sold it would affect 4000. They have now raised the number to 50000 that big enough for you buddy.

0x0Posted:

Connecting issues are better than hdmi issues. ;) I bought both and haven't had a problem with either console so I am just talking out my a$$. But I will admit I do like the xbone more than the ps4 just off of the interface and options.

VEVOPosted:

To be expected. The servers are getting flooded with traffic. What do you expect? Happens with most major game releases as well.

xSTaTiCBLuExPosted:

D3FEKT
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.


Very few people have experienced online issues and most likey can't connect well to the cloud.


Less than 0.1% of PS4's were affected and every ms fanboy laughed. This and no reaction...

lolnoPosted:

Consoles will have problems, im not MS fanboy, I got a PS4 but people can't get mad. It happens


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