Microsoft acknowledges Xbox One online issues

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Microsoft has responded to customer reports that online services for the Xbox One have experienced periodic outages.

Following the console's launch in Australia and Europe, Xbox One online services, including the official Xbox website, have experienced intermittent connection issues.

Microsoft has acknowledged the problems, and while online services are now restored the company assures users that it is investigating the cause of the problem.

"Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available," a Microsoft representative told Games Industry.

November 22 marks the launch date for Xbox One in Europe, Australia and North America. An Australian retailer has warned customers that stock of the console is rapidly depleting leading up to Christmas.

Meanwhile, Microsoft corporate VP Phil Harrison has acknowledged that the company will face challenges meeting demand in the period before Christmas.

Posted: Nov 22, 2013 6:17 am
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/439681/microsoft-acknowledges-xbox-one-online-issues/

Comments

SIKSPosted: Fri. Nov 22, 2013

I'm definitely going to wait a couple months until all of these problems are fixed. and to see how good the xbox really is.

iidoubledropPosted: Fri. Nov 22, 2013

Im waiting till Xmas to get mine. Can't be dealing with these "problems"

-CPPosted: Fri. Nov 22, 2013

Hopefully it gets resolved soon!

III_XBOI_IIIPosted: Fri. Nov 22, 2013

This is why I don't buy consoles at launch.There are too many problems. I'd rather wait until they restock when all of the problems are dealt with.

CaszechPosted: Fri. Nov 22, 2013

This is a bit of a let-down, but it was predictable both consoles would have problems.

DesertStorm1105Posted: Fri. Nov 22, 2013

Touchable
KarmaRambo
Kicka
0x539
Kicka
HDITeRRoRiZeI
Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.

@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.

Actually youre wrong. only 0.4% of people with ps4 had a bricked console.. do you know how many people that is? not many.. and again youre wrong, psn was never fully down, i had friends signed in and playing while it was "down", and in 2 HOURS it was FULLY working, no problems the rest of the day.

you xbox one fan **** need to stop being so butthurt

And where did you get those statistics? Your fantasy? And you're a joke, you don't have any friends.

Research you *******.. Or better yet just look at playstation news on the home page.. And yes i know i have no friends, because youre butthurt that xbox blows cuck

I personally think you're all being stupid. And need to grow up. Especially when you're attacking eachother over the Internet.
Do you really believe that they would give the actual number? There is NO way that they could of got that figure in less than a month of launch, nevermind less than a week...

Guys guys guys... its friday.. relaxxxx

MaggardoPosted: Fri. Nov 22, 2013

I didn't think that this would happen! I didn't think people would start having issues with the online service!

VPNPosted: Fri. Nov 22, 2013

Touchable
DNaDee 300k servers and XBL still went down. What a joke lmao. It really sucks for the people trying to go all digital, since the **** bluray drive chews up your hard copies of games LOL

People that bought the Xbox One should've spent that 500$ on a new iPad. You can get all of the cool apps that Xbox gets AND it probably plays games in the same resolution lolol
I'd love to see you try and manage THREE HUNDRED THOUSAND (300,000) servers...

Se that's quite a bit. I'm still waiting for the statistics to come in.

CluelessPosted: Fri. Nov 22, 2013

Having no trouble with connecting, loving the console so far!

TheDobbatronPosted: Fri. Nov 22, 2013

I aint sure wat the fuss is ive add mine online downloadin n playin online all day and had no isssues at all

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